Over-the-Phone Interpreting

Best for: Instant on-demand support in service, health care, and emergencies

When you need fast, real-time language assistance without the need for in-person interpreters, this is the perfect solution.

This remote service connects individuals with professional interpreters via phone, ensuring seamless multilingual communication in seconds. Since there’s no need for travel or special equipment, it’s cost-effective, highly scalable, and available 24/7.

Use cases

When to Choose Over-the-Phone Interpreting

Simultaneous Interpreting
Customer Service
Helps businesses assist multilingual clients in real time, reducing miscommunication
Healthcare
Health care Services
Enables hospitals and emergency responders to communicate with non-native speakers instantly
Goverment-1
Government Services
Supports law enforcement, social services, and public agencies in handling multilingual interactions
Contract Translation-1
Legal Consultations
Ensures clarity in legal discussions, insurance claims, and financial transactions
Workflow

How It Works

1. Call Initiation
The caller selects a language and connects with a certified interpreter
2. Live Interpreting
The interpreter ensures real-time, accurate communication between parties
3. Seamless Communication
The interpreter relays messages smoothly for seamless multilingual dialogue

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FAQs

In Case You're Wondering

How does Over-the-Phone Interpreting (OPI) work? Toggle

Users simply call a dedicated number, select a language, and get connected to a professional interpreter who facilitates the conversation in real time.

How fast can I connect with an interpreter? Toggle

Typically, within seconds. OPI is designed for on-demand access, making it one of the fastest interpreting solutions available.

Is OPI secure for confidential conversations? Toggle

Yes! Our OPI services comply with strict confidentiality protocols to ensure secure, private communication in medical, legal, and financial settings.

Can businesses integrate OPI into their customer service system? Toggle

Absolutely! We provide seamless call centre and VoIP integrations, allowing businesses to offer multilingual support effortlessly.

How is OPI different from Video Remote Interpreting (VRI)? Toggle

OPI is audio-only, while VRI includes video, making it better suited for phone-based interactions where speed and accessibility are the top priorities.

Go Around the World Now

Think global with us! We’ve got you covered in 76 languages.

North America

South America

Europe

Middle East

Asia

Case studies

Our Results Need No Translation

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